Etraveli Group is a leading global flight technology provider, specializing in flight sales and offering flight content delivery and fintech products. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond.

We partner with major global platforms such as Booking.com, Google Flights, Skyscanner, and Kayak, providing seamless flight booking and related services. Our B2B portfolio includes a separate fintech entity with its flagship product, PRECISION, a risk management solution, Sweden’s leading flight comparison site Flygresor.se, Tripstack, our B2B Flights as a Service Provider and world leader in virtual interlining, and Wenrix, the embedded AI platform for flights. We also operate our own online travel agency brands including Gotogate, Mytrip, and Flightnetwork.

Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 3200 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do.

Major offices in Sweden (HQ), Greece, India, Canada, Israel, Poland, UK, and Uruguay.

The Role

As a Payments Risk Systems Specialist your main responsibilities will be to analyze a large set of data to identify and trace fraud patterns and suspicious or high-risk activities. Additionally, you will be required to quantify the financial risk and propose strategies or solutions to reduce or eliminate that risk, while maintaining sales and customer experience on top performance. You will also be responsible for “translating” the proposed strategy into coded rules in the company's fraud prevention system. The ideal candidate must have excellent investigation, problem solving and decision making skills.

You will be located in Athens and will be part of our Fintech Organization.

Responsibilities

• Detect fraud trends/suspicious activity by analyzing data from multiple sources/systems.

• Collect relevant data/information and prepare business cases assessing the potential risk / financial impact for the company.

• Closely monitor fraud department KPIs in order to identify possible risks and propose improvements/changes under a data driven approach.

• Think of alternative/innovative solutions to further improve department KPIs.

• Have a thorough understanding of the company’s fraud prevention tool and respective set up in order to be able to calibrate and/or write new fraud rules to prevent fraudulent activity.

• Support business needs and company decisions by suggesting and implementing system configurations.

• Have close cooperation and provide feedback to several company departments relevant with changes applied to prevent fraudulent activity.

• Stay up to date with the latest online fraud trends, practices and tools.

• Prepare reports for the management team.

Requirements

• Studies preferably in STEM (Science, Technology, Engineering, Mathematics).

• 1–2 years of previous experience in a fraud analyst or any other analyst position.

• Knowledge of SQL, Python, R or Qlik will be considered as a plus.

• Advanced experience with MS Office (especially Excel).

• Data driven approach along with strong critical, analytical and investigation skills.

• Ability to act proactively, take initiatives and demonstrate a can-do attitude focusing on producing high quality results within a fast-paced environment.

• Ability to work independently, meet tight deadlines and navigate through multiple systems and processes.

• Presentation/communication skills & excellent command of the English language.

• Discretion in dealing with confidential information.

• High level of responsibility & integrity combined with eagerness to work in a multicultural, international environment subject to continuous changes.

Benefits

We are looking for people who would make the world smaller for travelers but want a bigger world of opportunities for themselves. With us you can enjoy:

• Hybrid working environment - having the opportunity to work both remotely and at the office enabling you flexibility! #LI-Hybrid

• Health Benefits - Through partners we offer a private health insurance plan. We also offer the possibility to use 2 extra medical leave days in case of need.

• Monthly ticket restaurant card - to spend in one of the thousands of affiliated restaurants, cafes, stores or supermarkets across Greece.

• Office in the City – We sit on bright, large floors (over 4000㎡!) in central Athens. Just a short walk from the Ambelokipi Metro station.

• Growth – We believe in personal development and continuous education, thus we offer the opportunity of role-related training on tools and best practices.

• We also like to schedule company/department/team activities and events outside the office space!

• We have a relaxed & fun work environment where you can enjoy free breakfast coffee/tea, playing ping pong or video games.

Why Join Us?
You’ll work on a core product that shapes the travel experience of millions of users worldwide, in a dynamic and evolving industry. You'll work with a passionate team dedicated to excellence, be a key player in shaping our flight content strategy, influence partners, and grow in a supportive environment that values innovation. If you're ready to elevate your career and make a real difference in the world of travel, apply now and become a vital part of our mission to be the best in the business!

Diversity disclaimer

At Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti-discrimination law or regulation.